Carpet cleaning website design for carpets, sofas and rugs

Your pages, the features on them, the final price and the timescale, in writing before you pay a deposit. Hosting, care and any ongoing SEO are listed separately, so you can see what is one-off and what is monthly. On the Business package the first year of hosting and care is included.

Not as a promise, unless you would stand by it in every case. Across the UK, the Consumer Rights Act 2015 treats every service contract as including a term that you do the work with reasonable care and skill: a careful clean that leaves an old mark is not, by that alone, a breached contract. The same Act makes anything you say or write about the service a term of the contract if the customer takes it into account when deciding to book, so guaranteed stain removal on your website may become something you owe. The CAP Code adds that a claim customers read as fact needs evidence held before it is published. Safer wording says you assess each mark, ask what has been tried on it, and tell the customer before you start which marks may stay. Our guide to writing a quote shows where those limits go in writing.

What you can show is true for the job in front of you. A fixed figure such as dry in an hour is the kind of claim the CAP Code treats as objective, so you need documentary evidence before it goes on the site, and drying varies with the material, the method and the room. A safer line is a range you have measured on your own jobs, the conditions it assumes, and a line saying you will give guidance for that visit: when to open windows, when furniture can go back and when children and pets can return. UK searches for how long carpet takes to dry after cleaning average about 260 a month, so answer it plainly on the service page rather than leaving it for the phone call.

Only with evidence for the words as customers will read them. The ASA's guidance on objective claims opens with a chemical-free carpet cleaner as its example of a claim that must be grounded in reality and, if necessary, backed by evidence. Eco and environmentally friendly fall under CAP section 11: the basis of the claim must be clear, and CAP's advice is to judge a full life cycle unless you say otherwise. In a 2025 ruling on a carpet retailer it read eco-friendly as not harmful to the environment at any point, and wanted a high level of proof. Pet safe is likely to be read as a fact too, so start from what each product's label says about pets. These rules apply UK-wide. Naming the products you use, saying how a room is aired afterwards and when pets can return is more useful to a customer than a label word you would struggle to prove.

Only the ones you have earned, and with a way to check them. Neither is a legal requirement: the National Carpet Cleaners Association is a trade association whose members train, pass an exam and hold public liability insurance, and WoolSafe approves cleaners and, separately, cleaning products. Being a WoolSafe approved cleaner and using a WoolSafe approved product are different things, so do not let one stand for the other. Across the UK, the Digital Markets, Competition and Consumers Act 2024 treats as unfair in all circumstances displaying a trust or quality mark without authorisation, or claiming approval you do not have or whose terms you are not keeping, and the CAP Code says the same. Put the logo beside your membership details and point customers to each body's own finder, which is how they check a cleaner. UK searches for woolsafe carpet cleaning average about 70 a month.

As a price per unit, with the unit defined and every unavoidable charge inside it. A room price means little until it says what a room is, for example up to a set floor area, and a sofa price needs the number of seats. The CMA's price guidance, which explains the Digital Markets, Competition and Consumers Act 2024 across the UK, says the total should normally include mandatory charges, such as VAT if you are registered or any fee every customer pays, and where the total depends on the job you must show what the customer needs to work it out, as prominent as the price and normally next to it. So a call-out fee every customer pays belongs inside the price, a minimum charge sits beside the room price rather than in the small print, and the page says whether moving furniture, stairs or stain treatment cost extra.

Not without evidence for exactly what you claim. The CAP Code needs documentary evidence held in advance for any claim customers would take as fact, which covers killing fleas, bacteria or dust mites. On allergies, the ASA's advice is that removing some allergens may be claimed only with robust evidence, that implying all allergens are gone needs evidence for that absolute claim (it ruled against an allergy free claim for a vacuum cleaner in 2011), and that claims to treat or prevent allergies are likely to be seen as medicinal. That advice was written for products, but the same reading is likely for a cleaning service. These rules apply UK-wide. If you offer a flea or allergen treatment, name the product and what its label says it does, and leave health promises off the page.