Therapist website design for counsellors and psychotherapists

Your pages, the features on them, the final price and the timescale, in writing before you pay a deposit. Hosting, care and any ongoing SEO are listed separately, so you can see what is one-off and what is monthly. On the Business package the first year of hosting and care is included.

In law, yes, anywhere in the UK. The Professional Standards Authority lists counsellors among roles not legally required to be on a register, and says psychotherapists are not regulated by law but can choose to join an Accredited Register. Some neighbouring titles are protected, though: counselling psychologist and the other HCPC psychologist titles, and art psychotherapist, art therapist, dramatherapist and music therapist, need HCPC registration, and using one with intent to deceive is an offence. Your site uses only the titles you hold.

Marketing on your own site is covered by the CAP Code, which the ASA applies across the UK. A claim that counselling treats or cures a condition needs robust evidence (rule 12.1). The ASA's advice on mental health claims, dated 15 July 2021, names serious conditions, among them depression, eating disorders, addictions and suicidal thoughts, where claims to treat, cure, diagnose or advise can only be made if the treatment is supervised by a suitably qualified medical professional; rule 12.2 lists the credentials CAP looks for. Anxiety is not among the conditions that advice names, though it calls CAP's list non-exhaustive, and a claim to treat or cure anxiety still needs robust evidence. CAP's own examples replace a condition claim with a line about how clients find sessions. Nothing goes live until you have read it.

It does not need to. Under UK GDPR, details about a person's mental health are data concerning health, a special category: processing them needs a lawful basis and a separate condition, and the ICO says that if you can reasonably achieve your purpose without such data, processing it is not necessary. A first message only has to reach you. The form asks what the person would like to discuss, their name and a way to reply, and asks them to keep health details for the call, as the demo's form does.

If you keep client details on a computer or phone, its data protection fee is likely to apply. Across the UK, organisations that use personal information, sole traders included, must pay unless exempt, and the exemptions cover processing only for purposes such as accounts, staff administration or your own marketing, or without a computer, and a counselling practice is not processing only for those. Tier 1, for up to 10 staff or turnover up to £632,000, was £52 a year when we checked on 3 November 2026, £5 less by direct debit. The ICO's self-assessment gives the answer for your practice.

Read your register's code first. UKCP's code says its registrants must not include testimonials from clients in any advertising, and UKCP's guidance says that covers your website. Whatever your register, the CAP Code holds any testimonial to strict rules: it must be genuine, used with permission and with contact details held, and it must not claim more for therapy than the ASA accepts. We build your pages around how you work and what a first session involves.

What you hold, in your body's own words. BACP asks registered members to show their registration number on all promotional materials and to use the letters set for their grade, such as Registered Member MBACP, and UKCP's code asks for a clear and honest statement of qualifications and registration. If your register is accredited by the PSA, you may show its Quality Mark, and the PSA asks you to display it when advertising. The ASA has upheld complaints from BACP about counsellors and therapists claiming membership, accreditation or a 'BACP qualified' status they did not have, most recently in August 2026. We check each line against your certificates.